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Privacy Policy

Last updated: 27 October 2026

This policy explains how personal information may be handled when you visit the Quendari Vesselle website or send us a dining enquiry. It is written with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in mind. If you are based in the European Economic Area, relevant GDPR protections may also apply.

1. Data controller

Quendari Vesselle Ltd. is the controller for personal information it receives to answer restaurant enquiries and administer related correspondence. Its registered company number is 09472183. The correspondence address and contact information appear at the end of this policy.

2. Personal information we may receive

The site does not provide customer accounts or payment processing. If you decide to contact the restaurant, you may choose to provide your name, email address, optional telephone number, proposed dates, party size, dining preferences and the contents of your message. Correspondence sent by email also ordinarily contains the sender's email address and routine email headers needed for delivery.

If you choose to include allergy or accessibility information, please provide only what is necessary for us to understand your request. Some details may amount to special-category personal data. We will use such details only where an appropriate lawful condition applies, for example with your explicit consent where required to accommodate your stated needs.

3. How the enquiry form works

The form on the dining-experience page prepares a draft message in your own email application. Entering information into the form does not automatically upload that information to this website's server. You decide whether to send the prepared email. After you send it, your email provider and the receiving email service handle delivery according to their respective arrangements.

4. Why information is used and lawful bases

We use correspondence details to respond to genuine questions, discuss dates and dining requirements, coordinate a requested reservation and maintain necessary records of our communications. Where those steps are requested before entering into an agreement, our basis is UK GDPR Article 6(1)(b). For ordinary service enquiries and operational correspondence that do not relate to a contract, we may rely on our legitimate interests in responding to visitors (Article 6(1)(f)), balanced against their privacy rights.

Where law requires us to retain records or address an official request, Article 6(1)(c) may apply. We do not use the enquiry details to add visitors automatically to marketing lists, and this site does not have a newsletter subscription or advertising tracking feature.

5. Website technical information

Accessing any website can create basic technical records at the hosting provider, such as requested URLs, timestamps, IP addresses, request status or security events. These records may be necessary for site delivery, troubleshooting and security; their exact content and retention depend on the hosting environment used for publication. The static website code itself does not install analytics trackers or send enquiries to a third-party web form endpoint.

6. Cookies and other storage

The supplied website does not set its own tracking cookies or use browser storage for advertising or visitor profiling. No cookie banner is necessary for non-existent optional trackers. Your browser, hosting arrangement or third-party services you choose to open may operate under separate rules. For detail, see our Cookie Policy .

7. Sharing and processors

We do not sell visitors' enquiry details. Access to correspondence should be limited to people who need to respond to it or administer an agreed booking. Ordinary hosting and email-delivery providers may process limited information on our behalf or independently under their own legal duties. We do not use a third-party booking widget, an analytics platform, payment gateway or AI chat service through the website supplied here.

8. International transfers

Email and hosting systems may route or store technical information outside the United Kingdom, depending on which services are used for deployment or correspondence. Where we are responsible for a restricted international transfer, appropriate protections must be in place under applicable law, such as an adequacy arrangement or suitable contractual safeguards. Contact us for information relevant to a particular transfer.

9. How long information is kept

We keep personal information only for as long as reasonably necessary to respond to an enquiry, manage any resulting restaurant arrangements, resolve disputes and meet applicable record-keeping obligations. Retention depends on whether an enquiry leads to a reservation and whether any legal or operational requirement remains. Information no longer needed for these purposes should be deleted or securely anonymised.

10. Information security

We seek to use appropriate organisational and technical precautions proportionate to the information handled. No internet or email transmission can be guaranteed completely secure, so please avoid sending financial information or unnecessary sensitive information through ordinary enquiry correspondence. The website does not ask for card details.

11. Your rights

Subject to the applicable conditions and exceptions under UK GDPR, you may request access to personal data, correction of inaccurate information, erasure, restriction of processing, data portability in relevant circumstances, and objection to processing based on legitimate interests. Where a specific processing activity relies on consent, you may withdraw that consent at any time without affecting earlier lawful processing.

To exercise your rights, contact us using the information below and describe the request. We may reasonably verify identity where needed before disclosing personal information. The usual statutory response period is one month, subject to lawful extensions in appropriate cases.

12. Complaints

If our response does not resolve a concern, you may raise it with the UK Information Commissioner's Office (ICO), the United Kingdom's data-protection supervisory authority. Visitors in the EEA may also have the right to approach a relevant local supervisory authority where applicable. We welcome the opportunity to resolve concerns directly first.

13. Children

This website is about restaurant information and is not designed to solicit data from children. If a parent or guardian believes a child has sent personal information unnecessarily, they can contact us to request its review or deletion as appropriate.

14. Changes to this policy

We may revise this notice if website functionality or data-handling practices change or if legal requirements are updated. The revision date at the top indicates the current published version. Material changes to how optional tracking works would require an appropriate update and, where legally required, a choice before such tracking begins.

Contact details and legal operator

Quendari Vesselle Ltd. 14 Priory Lane, Bath BA1 5BQ, United Kingdom Registered in England & Wales: 09472183 info@quendarivesselle.com +44 1225 748 396

For questions about these policies or how we handle enquiries, contact us using the details above.

Bath, United Kingdom
info@quendarivesselle.com 14 Priory Lane, Bath BA1 5BQ, United Kingdom

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